I used to come in here daily because of the free wi fi. I was on the job hunt, and I never ordered any coffee... Yes, I'm a weirdo. I'm one of the rare few who could care less about a coffee. It's not that I don't want to drink it, its that my taste buds absolutely refuse to cooperate.
The 5 star rating is for the staff & the location. They were always very nice to me, and sometimes I did get a snack while I was there. It's ALWAYS crowded though, and I know that to be true for any time of the day. I literally spent 8 hours in there at a time during my job search and it was crazy watching the surges of people stream in and out of there. I always heard interesting conversations and met some neat people there too.
Great people watching location. :) Parking can be a tad bit crazy, especially if you're coming in for the intended purpose of grabbing a coffee. If I'm ever in the need for a tasty treat or some free wi fi, I don't see any reason I wouldn't go back.