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  • The first time I went to Modern Round a few months ago, I would have given it 5 stars. Since we had such a great experience that time, we decided to go back and bring along some friends. We tried to plan our night and we were disappointed when only a 10pm time slot with your online reservation system was available. We are not late night people and we decided to can the idea and try again the following week. I hopped online a few days before we planned to go and was baffled again that the only available reservations were 4pm, or 10pm and later. Luckily my group was able to make the 4pm time slot work. We arrived on time and I noticed that the parking lot was empty. The lobby was empty. The bar was empty. We checked in at the front, paid for our shooting bay in advance and they escorted us inside. We were immediately disappointed that the handguns with the CO2 cartridges (which simulated recoil in the weapon) were no longer a part of the experience. The hostess said that they kept "breaking and were too expensive to fix". Why wasn't this told to us before we paid while we were "checking in"?? Our friends were not fortunate enough to have the same experience we did when we went the first time. This place is charging 45$ an hour just to play and it's too expensive to fix a CO2 gun? Come on. We decided to stay anyway. We chatted, drank beer, ate some wings, and played some games for our first hour. At 5pm, I commented to the group that the place was still empty. At 6pm we observed the same thing. We left around 6:30pm (Still, at a minimum, 10 empty bays) and we stopped at the front desk. I directed my question to one of the girls I had remembered from our first visit. I asked why the online reservation showed only a 4pm and 10pm slot available but the place was obviously empty. She began to answer me when another woman with an accent interrupted her. She tried to explain that they had a lot of reservations booked but not all the parties were there yet. Really? We observed at least 10 empty bays on the first floor alone. I asked, "do you leave bays empty for walk-ins?" Her answer was "no" that you have to make a reservation at least three hours in advance. This makes no sense!! A 5 or 6pm time slot would have been easier for my group. I'm disappointed with this experience and my friends were unimpressed. Sorry Modern Round, I don't see you making it in this business. Your online reservation system obviously failed and you need to bring back the recoil CO2 handguns. Or - charge less money per hour for the glorified video game system, because that's really what it is.
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