I was pleasantly surprised. Driving up to the location, I was a bit skeptical. This isn't a spa, but for the price of $20 for an hour of pampering, you can't go wrong. Tip big! Come on, it's $20!! We had a group of 5 girls (some of us had never been to a place like this). All of us left feeling very relaxed and happy. I left $20 for the tip. The hotel we stayed at charged $120 for 50 minutes...$40 was SOOO worth it!!!