I absolutely love their General Tso's Chicken! Its the best I've had in a long time and my favorite in town. My other favorite here is the Dry Vermicelli with Grill Pork. The grill pork is to die for.
They also have a good variety of Vietnamese and Chinese dishes to choose from. My family usually complimented how their food always taste like home cook in a good way.
I agree with the smile, but hey as long they provide you with good food and great price, its all good. After all, this is just a small family business.