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  • Jersey Mike's Subs is one of my favorite sandwich shops. I usually go to a location in South Scottsdale (Hayden & Thomas), but I stopped by this location after work on my way home. Unfortunately, I was extremely disappointed in the service at this location. I waited behind another guest, whose sandwich was being made. I was kind of put off when I heard one employee say to the other employee, "When the bread is too hard, I just throw it in the microwave for a bit to soften it up." So the employee proceeded to put the bread into the microwave, then continued making the sandwich. That employee then made my sandwich - and I am unsure if the bread they used on my sandwich had been microwaved, however when I ate the sandwich, it was extremely hard. The bread tasted as if it had been put in a toaster oven. I called and informed them that the bread was just way too hard to eat, and the employee on the phone did offer another sandwich if I returned to the store. I declined because I was home at that point, and I didn't feel like driving back in rush hour (plus I didn't want another hard sandwich). In my opinion, if you have to microwave the sandwich bread in order to be able to cut through it...then that bread is probably old or cooked incorrectly. So unfortunately, I would not recommend this location for that reason.
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