The same thing happened to me as what happened to "Kelly F." below!!!! I always freely talked to Rosemary on ANY subject for 20 years. ALL of a sudden I get charged for talking to her about menopause. Mind you, we have freely discussed menopause for the past 6 years. When I called I got the same response as Kelly F....."you signed the papers so you have to pay". "You can make another appointment if you want". (But don't speak freely to Rosemary about anything.) I really thought we had a good relationship and then all of a sudden they screw me over. I have never had a doctors office tell me that I can no longer speak freely with my health expert. Quite a scam they have going there.