We've been having a drain issue in our kitchen sink - SLOW drainage. I just basically put up with it for a few days until I could clear some time to call and wait for a repairman to come. When I finally made a phone call at the end of a workday, assuming I'd be scheduling for the following day, I was told we'd get someone here right away. Chris Shuck came within the hour and had things cleared up for us quickly, even though the clog was deep down in the drain line. Thank you Chris!