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  • I'm truly not much of a complainer, but I honestly can't say I've ever had worse service than this in my life. The main reason we went here was for a quick and easy meal as we had somewhere to be in 30 minutes. We walked in around 1pm on a Saturday and there were a few people in the drive-thru, but for the most part they were empty. We order two wraps and a smoothie, sit down and wait. Ten minutes later our smoothie comes out, we're starting to get a little antzy, but no big deal. Another ten minutes roll by and nothing, at this point we've finished the smoothie and the staff become snarky when we ask for a time estimate. Not only were we ignored for 3-5 minutes while they were flirting in the back, but one girl literally walked by on her cell phone and looked right at us as if she could careless. In the end, we received our food 40 minutes after ordering only to find it cold. If we wanted to spend that much time, we could've gone to a nicer restaurant. I've always liked Tropical Smoothie, but I can guarantee I will NEVER go back to this location again. Buyer beware, these children are unsupervised and obviously the owner could careless.
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