Ordered a poster board print for the company I work for. The pick up time was anytime after 9:36am, I arrived at 10am to be sure they had s little extra time. When arriving they stared at me all confused, the manager had to call someone to guide him thought the possess and told me I need to wait at least another 20 mins. This is a professional business please start acting accordingly. My time is valuable I would have ordered it from anywhere else had I known printing is an issue here. Please train your staff members on the photo equipment.