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  • Was here on NYE. Did the $119 NYE dinner. They say there is a 90 min table limit. Service is so slow we are now here 2.5 hrs. We missed our meetup with friends cause after dinner and paying the bill it was a 3 hour tour & almost midnite. 1 server for the whole upper area. He was overwhelmed. Our steaks were cooked well done-we ordered medium rare! Then they added a 20% gratuity-for a party of 2! They said it was for NYE & in the next sentence the lady we first talked to said sorry they were understaffed! For the couple hundred we paid we expected more. The manager took the steaks off the bill and removed the gratuity so we could tip accordingly. So he def was willing to work with us. The appetizers and early courses were delicious. But they also advertised table side cannoli's-if table side is bringing it out on a plate then i guess the advertisement is correct. Was not at all what we hoped for service or food quality wise. Will not be going back.
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