The app doesn't work. There is food on the app that is not present at the restaurant. When we got to the restaurant to pick up our food, they had accidentally deleted the order. I re-ordered, and ended up being charged twice. The store refused to give me a refund for the second order saying they didn't know how.
Addendum: I called the store the following Monday, the manager, Nick, told me that he was busy with training, and will call me back in a couple minutes. He never did. I called back in the late afternoon, and told him that I needed a refund for the food I never received. He told me that there was nothing he could do. He seemed to be totally apathetic. He said that somebody else would call me back, but never did.
I called the corporate office in Reno, they were helpful. They were pleasant and apologetic, and refunded my money.