I think my dog loved this place! Check in is quick and easy, so is picking up. My dog is a dirtball when I picked him up, I take it as a sign of good times. They will bath your dog like other places, but you need to call ahead of pick up. I didn't have time so I'm bringing home dirty.
Lots of people bring a ton of stuff there when they board the dog; bed, trundle, couch, photos in a frame etc...and the facility accommodates all home brought "reminders".
What I liked the most about this place is the kennels are all next to each other, some places have stacked kennels so some dogs are on the top kennel. My dog doesn't like to be in the bottom kennels, but don't have that problem with this place.