Stars are just because I love Wingstop's wings! Customer service at this location is horrible!! I always place an order online and nine times out of 10 it's incorrect. Tried the order ahead online today instead of right away and they ended up making the order at 4:30 when I placed the order instead of paying attention to the time that I needed to be ready by 6:00. Cook lied and saidit was only ready as of five minutes before six but wings and fries were completely cold as if they had been sitting there for the hour and a half. I asked if the food could be remade as I didn't want to feed cold chicken to my kiddos and he he said yeah I'll just remake the fries, not the wings! Lady at the front was nice and said, sorry yes the order has been sitting there for a while. With so many mistakes from this one I recommend taking the extra drive to 48th and baseline and using them.
Update* customer service at Wingstop is great! They were quick to make sure our next experience was a good one and it was. Have been back a few times and cannot complain. Thank you.