Had no issues with the store. The lady was friendly and courteous. There was a small issue with them printing off the item I needed because part of the image I needed printed wasn't showing up when they received the email. To make it easier for me they gave me the option to use the computer that they normally charge for at no cost in order to make it printable. Sure it's only a couple of dollars or quarters that I saved but I appreciate the customer service! I specifically came to this store instead of the other two or three in the area because of these yelp reviews so the store is doing something right!