Its a great cafe on Yonge and very different from the other tea shops around the area. The first time I tried them out was at a Yelp elite event but I have been back several times afterwards. They have a wide variety tea and coffee but their specialty is making tea with their expensive tea infusing system.
It was amazing to watch the tea leaves being used in the machine to make a unique tea experience. When I found out how much the machine was, it made me appreciate that if I wanted this special tea, I would come back. Best of all, they have renovated their cafe slightly with more tables compared to the Yelp event plus offered a wide variety of games. My friends were there for over an hour close to closing and they did not rush us out. They gently let us know that they were closing up but could stay a bit longer.
Definitively great customer service.