Dropped in for brunch today and had a great experience thanks to Jenny who was tending bar.
First of all, I found my prosecco to be flat. I felt really precious about complaining about it but Jenny offered to open another bottle and pour me a new glass.
We ordered the calamari poor bo' and chef's breakfast. When our order came out Jenny immediately spotted a problem and diverted the French Toast. As happens, another server had scooped one of our plates. She delivered the Po' Boy, explained the situation and assured a Chef's Breakfast was coming on the fly. Since we'd planned to share the dishes this worked out fine. The sandwich was delicious as were the sweet potato fries. When the breakfast arrived, steaming hot, an extra side of the blueberry cornbread was provide for us. The breakfast which included homemade sausage, eggs and cassoulet was fantastic and worth that little wait.
As a former server, I get that mistakes happen and can be made better or worse by how they are handled. Jenny's service was spot on and we enjoyed a wonderful brunch thank to it.
The combined great food and great service is the reason we will be back and will tell our friends to try The Kennedy.