I went to Jen and the request of my mother who has very short cropped hair. I was hesitant because I had below-the-shoulder hair. However, I went to Jen and told her I was considering shortening it but hadn't worn it short since 7th grade and obviously was kind of freaked out by the idea. Jen convinced me that with my bone structure, it would look fabulous. And it DID! I'm never going back to long hair and though I now live in DC, I'm not trusting anyone else to cut it. It's worth the flight home just to see Jen!