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  • My car needed a new battery and I found that only Pep Boys carry Bosch. I was reluctant to take my car to any Pep Boys, but this location had good reviews, so I decided to give it a try. I purchased a Bosch battery and made an appointment online. In the store, I remined a staff that I purchased a Bosch and he double checked it was in stock, and they installed it very quickly. On the next day, I opened the hood only to find that they put a wrong battery! I called the store, and talked with the manager. He said that they would put the correct one on the same day, but no appology. When I went to the store, I talked with him in person, but still no appology. I just wasted my time and gas because of their mistake, but no appology or compensation. Never going back to this store.
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