What a marvelous service! I was impressed starting with how Dr. Gina scheduled my appointment! I was extremely anxious because the kitty that needed help was just so very difficult to get into a cat carrier. Dr. Gina kindly explained that Dr. Samantha and Justine would come right up to my apartment! Jerry, the kitty to be examined, was much less anxious that he was when I would take him to the doctor's office. Dr. Samantha was very gentle when examining him and went slowly to help him with his anxiety. She also allowed both animals to have a rest period between exams. Justine and Dr. Samantha also offered to clip the nails of my other kitty, Ginger. In the past, Ginger has hissed and attempted to bite the doctor whenever he tried to clip her nails. This time, she didn't hiss or try to bite at all. Justine did an excellent and very kind job on her nails! They did not charge me for this extra service either! I will be using them for all of my veterinary needs as well as referring friends and family. You can truly trust this clinic to give the best care in a compassionate and loving manner!