To preface, please note that this review is purely based on a custom service experience over the phone, no services were purchased or judged.
I work in an office nearby this shop and was looking to get a few posters mounted to a wooden board. We were hoping to go some close and support a local shop, so I called in to inquire if they might be able to help with this.
The employee that answered the phone was quite court and cold on the phone and once they had realized that I was actually looking for "plaquing" and not "a dry mount" I was abruptly cut off and told to take my work to Costco because "they do that". No additional explanation was given. I know it's not your job to educate me Soho, but a little kindness to a framing rookie like me would have gone a long way!
Lots of other great framers in this city, try them instead if you aren't exactly sure what you're looking for!