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| - Thursday, March 21, 2013 - Approx. 6:00 PM
My wife and I had just arrived in town from Utah. We were staying at the Silverton Resort (right around the corner from the Global Truck Wash on Valley View Blvd.
We had come to Vegas to spend a few days attending a large gathering of motorcycle riders.
When we left Utah, it had been snowing and our Yukon along with our open-trailer had become pretty dirty with a few hundred miles of wet road grime. As soon as we were all checked-in to the hotel, the first thing I wanted to do was give our vehicle and the motorcycle a good a wash. So, I searched Yelp, and found that the Global Wash was right around the corner. And, it had good reviews. Just what I needed, I thought.
When we arrived to the entrance of the Global Wash (pulling the trailer with the motorcycle on it), we saw two guys who appeared to be employees standing next to the area where the vehicles drive in to be washed. The business gave every impression of it being open (meaning that there were no cones or any sort of barricade at the entrance), and since it didn't appear busy, we proceeded to drive in. When I reached the halfway point between the driveway entrance and the actual wash area, one of the guys (a young Hispanic man dressed in a white t-shirt, perhaps about twenty-something years old), began walking towards my vehicle and while waving his arms, he repeatedly "shouts back-up, get outta here". When I asked, why? He responds that "I'm trespassing". I then said that "I was just looking to get a wash", to which he demands that "I back-up and leave". I then explained that I was not very experienced in backing-up trailers, and asked him politely if it would be possible for me to just pull through instead of attempting to back up.
I understand if a business is closed, and its employees just want to go home at the end of the day. And, if I had just been told that the wash was closed, I would have understood and left. But, what happened next was completely unexpected. The employee who had approached me, he began yelling swearing at me and telling me how "all of you Mormons from Utah are all cheap, etc., etc." Mormons? Why would he think I'm Mormon? Anyway, he appeared so antagonistic I wondered if he was looking for a physical fight. At that point, I was more than willing to leave as quickly and quietly as possible. What outright and undeserved bigotry. This guy seemed crazy!
So, I did my best to do a U-Turn in the driveway, and I did knock down a few of those little orange cones on the way out, but fortunately, no damage done to anyone or anything.
I would be surprised if this information even gets any attention. For all I know, maybe that guy was the owner, or a friend of the employer? Maybe this incident will be completely ignored. I will certainly never set foot there again.
Why would employers ever hire someone like that? Whatever the case, this kind of inexcusable behavior should never be tolerated by an employer. Its poor customer service, at its best, and that guy should go work somewhere where he doesn't have to work with people - especially Mormons I guess?
So, no stars for this experience unfortunately. But, I would suggest that people stay away from Global Truck Wash as long as that guys works there. He seems dangerous!
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