I had a very poor experience here last Sunday. It took over 1 hour after ordering for our food to come out, and keep in mind we only ordered simple breakfast food...eggs, bacon, pancakes etc. Finally after 1 hour had passed I asked to speak to the manager because we had been told numerous times that our food was "coming out now". The lady that came to our table was rude, said that we certainly had not been there for 1 hour (although our server was standing beside her and verified to her that it HAD been over an hour) and that they were busy (not even 3/4 filled). When our food finally did come it was not hot anymore, you could tell it had been sitting for some time. I want to add that our waitress was excellent. She was very attentive and did what she could. Whoever this person was that came to our table (manager, owner, whatever) was the one that ruined it for me and my group and this group of Sunday regulars will be going elsewhere from now on.