| rev:text
| - I've rented cars from all of the companies over the years. For the most part though I and all of my employees typically stick with Dollar, moreso because it is what we are used to and the price is fair. Sometimes there are crazy long lines, other times we walk right up. Recently I finally signed up for Dollar Express and while the concept is nice, I've found it doesn't actually save any time as frequently there isn't anyone in the parking lot to help you. This happened to me in Chicago recently.
Today may be my last time I will ever patronize (or permit my employees to patronize) Dollar again. I returned a car after refueling as always and didn't have my gas receipt "to prove I filled it within 10 miles". Now while yes I'm aware of this "policy", I've not come across any receipt Nazis before today.
There have been times I didn't get a receipt, but the check-in people used their BRAINS and looked at the fuel gauge and saw it was full. The guys at Dollar at the Phoenix airport however, weren't smart enough to see that the car was OVER the full line. When looking at the mileage I drove, I OBVIOUSLY had to have refueled.
Today the receipt printer at the gas station wasn't working and I didn't have time to wait around for them to fetch someone to try and produce a receipt because I have a plane to catch. No big deal right? The car is CLEARLY full, right? I've rented from Dollar for 10 years and it's never been an issue in the past, right?
WRONG!
The large man checking my car in was quite rude about it and when I spoke to the supervisor Enriquez he clearly didn't give a flip either. (The desk clerk who fetched Enriquez was polite and professional, but unfortunately he had no authority to make things right.)
To Dollar Corporate, I hope you enjoy the $10 you effectively stole from me. I have no plans on giving you any more of my company's business based upon the staff at the Phoenix airport and this RIDICULOUS "policy" you have. Use your brains. If the car is full, then it's full. End of story. Why is this so hard? The answer is simple, it's just another tool to screw customers like happened to the people who wrote other reviews here. You may make an extra $10 today, but you're going to lose thousands from this one incident with my employees and hopefully more as other customers are warned here of your business practices. Way to go.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)