The only reason they are getting the second star is because they were kind enough to have a few things set up in the room for my husbands birthday upon arrival . As far as the rest of the stay .. They have a nice pool . Food , now that's a different story . In 3 days .. 1 day I ordered a po boy with fries . All I received were the fries . One night I ordered a salad with chicken from room service .. Chicken was missing . Last day by the pool my husband ordered chicken nachos and again missed the chicken . The restaurant by the pool is a joke . Worst service ever . To finally get our 2 sandwiches correct it no joke took 2 hours ! There was so much more wrong with this stay but I rather not write a book tonight .. If you want to go to the spa (what a joke ) I would seriously opt for an Asian massage parlor before I went back to that place and I'm a female . Been sending messages about our stay for 2 weeks . Still no response . surprise surprise