As a single female homeowner, it can really be scary finding people you can trust that won't try to cheat you because they know you are unaware.
I gave Brad a brief description of what was happening over the phone and he was able to give a ballpark cost as well as pinpoint what the problem may be.
He arrived timely, was able to locate the problem quickly and the cost was not over his quote , just slightly additional for replacement parts. I was really relieved. Plus he guarantees his work. He is highly recommended.
Let me add that he was very Polite & Professional.
Others places that I called were rude from the first call so didn't dare deal with them