No doubt about it, the food is 5 stars. I could eat every meal of every day here. And the staff is friendly, too. They open my wine bottle for me if there is ever a wait so I can enjoy a glass while I wait for a table.
However, it holds true that one bad apple ruins the bunch. There is one waitress there that has been outwardly rude on two separate occasions. The first time I let it slide. Everyone has a bad day. Second time was worse. I was actually stunned when I asked if I could have white clam sauce on my side of pasta and she just said "no". No apology, no reasoning, no counter offer, just no. When she walked away, my dinner guest and I actually discussed the fact that neither one of us could remember a time when we were just told "no" to something that was on the menu. (Granted, this would be an exception being that it was a side dish- but the ingredients were available). I would have gladly paid any required upcharge.
I would not steer you away for this reason, because the food is the bomb. But I was pretty disappointed in my last two experiences with this particular waitress.