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http://www.openvoc.eu/poi#funnyReviews
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  • I purchased a certified pre-owned car from this dealership a couple of weekends ago. I had stalked the car on line so all I pretty much had to do was take a test drive to confirm that it was wanted I wanted buy. My salesman was Steve Kohl and I'm very happy that there was no pressure during this experience. I was pre-approved by a lender but Michael in Finance was able to find me a much better interest rate. My beef with the dealership and the reason for the low rating is because I've left three messages since Saturday asking for someone in the finance department to call me as a I do have a question and need to share information. There is no other contact information other than the main phone number on the website. I've left a message on Michael's voice mail, another generic voice mail with no greeting and with the receptionist. I've bought cars from two other Ford dealers in the PHX area since 1990 and both of them are really good about calling and checking in with you for a little while after purchase. This one doesn't seem to have that kind of bedside manner. I'm sure I'll get a phone call when they get the cancellation notice in the mail for the insurance I walked in the door with, but since they don't return my phone call, they don't know that I've switched insurance and would really like to know who my lender is so I can name them as the lien holder and protect their interest.
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