I have long been a fan of Symposium Cafe ever since I first visited the London, Ontario location and after that I was a regular at the Mississauga location. But, last night, I visited the Thornhill location for the second time since it opened up with my wife and ordered the chicken tenders, cake for dessert and coffee.
I was very disappointed when I had the chicken tenders as I have never ate such dry chicken, it almost felt like it was old chicken that was reheated (which could be true as I had to throw up as soon as I got home) but regardless, I did not complain and moved on to the dessert and I could not believe that the waitress would not even notice how dry and stale the cake slice she served us was.
I could not even slice it with the fork, thats how hard the slice was. I had to call her over and show her that my fork would not even go through the slice and how could she expect us to eat this? I did not even want a replacement slice as I would not trust any food at that location. The waitress pretended to be shocked as well when she saw how hard it was and gave us a story about how she took the same cake slice home last night and it was fine but today it must have gone stale. I can easily bet that the cake slice was over a week old.
I would have really hoped that the management for a new location would make sure that they create an impression in that community but after my experience here, I would never return to another Symposium Cafe.