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  • Cashier (receipt says Courtney) has been rude to me multiple times. This time she had what appeared to be a friend, non-employee, hanging out up at the register. I stood patiently waiting and she never asked if she could help me. When another customer mentioned something, saying like 'hey move up and order', she acknowledged me and the other girl moved aside. As I ordered she batted her eyes and acted as though I was doing her a great disservice to be here ordering food from her. She is not polite in any way shape or form. I do expect you to tell me you're open to taking my order with something as simple as "I can help the next customer here" rather than screwing around and talking to your friend. Sorry for ruining your day! I come back because its within walking distance to work. This particular panera is otherwise pretty much on spot with other paneras. The food is okay, seems fresh, and the tables are, of course, dirty from the constant flow of patrons and the lack of employees coming to clean tables. Lunch time is very busy here because of surrounding businesses.
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