As a local and frequent customer today is the last time we will go here. Waitress was surly at best. The attitude of employees EXCEPT the busboy, who was friendly, was bad. To top it off the food was marginal. No substitutions allowed period. Every change to the order is an additional cost. Upon trying to pay the bill their computer was down. Several people were standing around waiting to leave and told it would be at least 10 more minutes. NO discount was offered for inconvenience NOR were any of the customers thanked for coming as they left. Terrible. Go somewhere else.