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  • Dear god, The incompetence here is astounding. So after having a less than stellar fourteen months at Roosevelt Square, we move out to our new home in Ahwatukee and are now happy as could be, but wait! Roosevelt square is still haunting us, as they sent us to collections, without notifying first, for cleaning of the unit we were in and repainting of the walls, which is surprising given the fact SUE and BRIDGETT both said this would not be necessary due to our move in date being completely messed up and us having to move into a unit that had not been cleaned or prepped in any way, but when you've hired movers and made plans, you do what you have to do. I want to say a big thank you to Roosevelt square for this because I can now have fun with you since I have in my possession SUE's voice-mail reminding us there would be ZERO move out fees associated with the cleaning or repainting, as well as pictures of the unit upon move out that we HAD CLEANED EVEN THOUGH WE WEREN'T SUPPOSED TO. Also, Roosevelt square should check the Fair Debt Collection Practices Act, as they screwed the pooch, by sending us to collections without first notifying of the debt ;) I appreciate the negligence in this becasue now you have given me recourse above and beyond what I thought possible. Congrats, John EDIT: After dealing with an oh so scary debt collector from FCO collection agency, Amanda from the New Staff at Roosevelt square I have had most of the debt knocked down to, but this could all have been avoided given that ON OUR FILE IN ROOSEVELT SQUARES OFFICE it is noted we would not have these costs associated with move in, but they are still charging for cleaning the oven better than we had it done and DUST on the ceiling fans.. I REPEAT - DUST ON THE CEILING FANS, to the tune of $123.00. Small price to pay to know I will never have to deal with them or the staff of scam artist FCO collections, who I have filed a complaint against.
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