I absolutely love this place. They're new and shiny and near the subway, and offer free coffee!!
Been here a few times and despite a usually 5 star experience, my last time was a little awkward.
They had a new girl working on me who didn't wait long enough for the shellac to soak off, and started hacking at my nails with a nail file till it reached my bare nail. I made a comment that i think she didn't understand, and once she started scraping off my real nail again, i snapped my hand back. I looked down and noticed she'd been filing away the polish that hadn't soaked off (which was a fair bit).
I understand using a file or the machine on the top of the polish, but I think it's commonplace to at least let the lower coats soak off completely.
Overall, the ladies here are lovely. Just be aware of what's happening if you're like me and zone out while getting your nails done