UPDATE: We saw business owner comment. Nice try.
This work has been performed by your company.
Your employee, Melissa Hagen has scheduled this job.
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We have hired Legends Garage Door to replace Wane Dalton spring system. While the replacement system was installed and it works well, we had few issues that should have been avoided:
1. After removing the old failed system, the installer dropped the 8 foot spring bar on our epoxy-covered garage floor, scraping off about an inch by 1/2" of paint. I understand this garage is not his and he did not paid thousands of dollars for floor coating, but we did.
2. The system installed was a newer model from Dalton, missing tension adjustment gears on each end. The first generation is still available and would be our first choice. The company did not inform us of their decision to go with something different than what we had before or gotten our approval.