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  • I had an unfortunate experience at Giada this past Saturday. My friends and I were looking forward to having a great meal before seeing Mariah Carey in concert. We arrived for our 6pm reservation and were told that the restaurant was running behind and had to wait about 15 minutes before we were seated. No problem, we were okay with that. We let the hostess know we had a time constraint and she said she would alert our server. Once we were finally seated we sat for over 10 minutes with NO menus! My sister flagged down a waiter and he politely came over and gave menus and told us our waiter would be with us shortly. Fast forward 15 minutes, no service. We were appalled, our waiter NEVER stopped by our table... any service we received we had to stop someone walking by and request. Now, I don't want to start throwing around accusations but we were the only people of color in the entire restaurant and we weren't served. I'll leave it at that. When the hour was nearing 7pm my friends and I got up and walked out,,,,, still hungry and very disappointed. Our assigned waiter just stared as we walked by. We made a complaint to the manager onsite and I later received an apology via email from another manager, I do appreciate them reaching out and apologizing however, after how we were treated on Saturday I'm not sure if I'll make the effort to try again the next time I am in Vegas which is a shame, the food looked good too!
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