I purchased a package where you meet the doctor, have labs drawn, discuss diet, & receive phentermine to aid in appetite suppression in addition to a series of 8 weeks of B12/Lipodene injections. At first impression the receptionist don't appear to be happy in their position, the MA who weighs you is in a hurry and just weighs you, does the measurements, & only says "okay" when you verbalized an issue. When I met the doctor the first time she was very personable & friendly but I've been there weekly for a month & she doesn't even bother to lift her head to greet the patients. I paid about $200 & I've lost 9 lbs but I can't take the phentermine. The benefit is it keeps me accountable for my own weight loss but after I complete my course there I plan to go somewhere else. The shake mix prices are affordable & tasty (cinnamon roll is my favorite) but if you need that friendly, personable experience you should probably find another weight loss center.