I called in take out and the young lady was very nice on the phone. Then I came inside to pick up my order and the entire staff greeted me with hello and some cooks while cooking acknowledged me with just a nod. It was very nice! The young lady hooked me up with some free egg rolls too! When we got home we couldn't believe the portions they gave. They give a lot! Idk what some people are talking about the bland taste of the food. I thought it was good. Was it great, no, I tasted far way better back in the Bay Area. If you expect exceptional then you'll have to take yourself to a high end Chinese restaurant. This is just off of Craig Rd, I wouldn't expect high end. China Passion's food is pretty good and at least it isn't fast food processed food.