Unfortunately I'm in the delivery area of this Swiss Chalet. It seems the kitchen staff doesn't understand the difference between white meat and dark meat; of the dozen or so orders I've made requesting dark meat, without fail every time they've given me light meat. This makes for an incredibly dry, sawdusty wrap.
Repeatedly these guys forget basic things, like that poutine is made from fries, gravy and cheese curd - and not just fries (yes, they send me a bag of fries and called it poutine.)
Some of the delivery people also seem to get confused by buzzcode numbers. My buzzcode is the same as my apartment number, which I write into the buzzcode field on their order form. Some of the delivery people have simply not bothered to deliver because they couldn't figure out to buzz my apartment number.
So why do I order from them if they're so bad? Well, when you live at Don Mills and Sheppard, your delivery options are limited to either this dreadful place, or the low end Spring Rolls in the mall. Fortunately I'm moving and will never order from these guys again. Hooray!