I've been bringing my car here for months. I've never had a big disappointment in their service. If something wasn't up to par when it was time to hand over my car I just spoke up about it and they quickly fixed the situation.
I got my minivan detailed today and love the work they did. The manager gave me a discount on the detail right off jump. I showed up first thing in the morning and though it took 3 hours it was well worth it. My minivan is big not to mention my rugs and seats where the car seats sit were very dirty. Once done they did a walk through to tell me all the things they cleaned. They even cleaned out my air vents and fixed my automatic seat that was stuck.
They never pressure or hound me for a tip though a hefty tip was given today for such an awesome job they did. I was referred to this place months ago and glad I'm a customer.