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  • I came here one morning wanting breakfast and seeing as Fran's was close to my building, I thought it'd be a perfect new breakfast place. We walked in and were immediately seated towards the back of the restaurant. After looking at the menu for a few minutes, no one had stopped by our table of two to ask if we wanted drinks or anything to start. Before I continue my review, keep in mind I'm not the type of person to expect over the top or even great service. I don't get frustrated having to ask for drink or water refills and if I only see you at the beginning and and at the end of our meal, that's all I need. After seeing servers go to the tables around us and not even attempting to look in our direction even though we were trying to signal for them, I was starting to get frustrated. The diner wasn't exceptionally busy either; we went early after opening so there were only a handful of people. After 10 minutes of waiting, someone finally put down some water for us and before I could even open my mouth to ask to order, she was gone and out of earshot. We were clearly seated in an area where no one could see us signal for them so finally, I had to get up and walk over to someone to ask to have our orders written down. That was the extent of service we got. If I had known I had to approach someone to get my order in, I would have gladly done so from the get go. But the fact that I waited 15-20 minutes before someone even acknowledged us was a waste of my time and that's my biggest pet peeve. I have a two star because of the food and the ambiance. The food was your typical diner breakfast which is always satisfying to me and the ambiance made you feel like you walked into a small town diner joint. Prices are reasonable as well. I tried really hard not to sound arrogant or contemptuous in my review because my intentions are never to purposely give a restaurant a bad review, but I was really disappointed with my experience here. Overall, I probably wouldn't come back because I value my time, especially in the mornings. Maybe we were missed and a server wasn't appointed to our table or there was miscommunication up front about us being seated there. Nevertheless, I don't think I'll be returning.
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