I am writing this review based on my wife's positive interaction with the Service department at this particular dealership. She has business assignments in different parts of the valley and when service is needed, she will visit various Volkswagen dealerships in close proximity to her work. She has always said that Peoria Volkswagen is the best based on the professionalism of the staff. In particular, Keith, Service Manager gets a special "kudos" for resolving a mechanical issue with her 2010 Jetta. Keith did an outstanding job in terms of going the extra mile in resolving the "quirky" mechanical issue related to her Jetta. I would highly recommend this dealership, especially the Service Department. The Service manager, Keith is a true professional who cares about the Customer. Not only is he a good listener, he cuts to the chase and makes it happen!!