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  • I decided to buy a battery from Toyota rather than another parts store. It wasn't worth it. The battery is good the price is a bit high, but the service was poor. I went to the parts department after calling to see if they had the battery I needed and waited for some time. One fella asked if I needed help but once he found out that another employee has spoke with me on the phone he left me to stand in line. When the clerk assisted me he simply went back and sat the battery on the counter gave me a slip and said "go over to the cashier. He didn't say hello he gave me the part got his commission and sat down. The cashier is the only reason I didn't give this place one star. She was very present and nice to talk to. She offered me some advice on the warranty and sent me on my way. At this point I have a new battery, a car with a dead battery and no way to install it. Long story short, they would not install the battery or give me the tools to do it. They would set up a ticket and charge me to have their shop install it, because "we don't do work for free". I did get the job done on own. Please , go to any other retailer to get a battery. They are 10-30% cheaper and most of them will install it even Walmart.
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