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  • Worse service ever! We were a group of 4 & looking forward to having dessert all week. We even looked up the menu online before so we knew exactly what we were ordering. Our server Dante yawns when he comes to our table. I guess he was up late the night before or just bored of his job. He took our orders which consists of 1 bread pudding, 1 coco ono - we changed the honey vanilla ice cream to chocolate, 1 splitsonia - also asked to change the honey vanilla ice cream to chocolate & 2 teas 1 mocha. He read the order back to us & we said it was correct. Dante came back out & apologized as they were out of bread pudding. He started naming out other items on the menu. I had to ask for the menu so we can see exactly what to order. We asked for the tongue depressor. Someone else came out a few minutes later and told us there was no more brownies for the tongue depressor. We told him about that we also ordered the bread pudding and was told that it was also not available. He advised us that the bread pudding has been out for a couple of weeks as their supplier has not brought them any. So why didn't our first waiter Dante tell us this in the first place?? We asked to just put strawberries instead. We get the coco ono with VANILLA ice cream instead of the chocolate and the tongue depresser with strawberries. We called Dante over and asked him to change the ice cream to chocolate. He then argues with us and says we did not ask for chocolate ice cream. He then checks his notes & sees that we did in fact change the ice cream flavor. I simply advised him that he should not argue with a customer & that he should have advised us that there was no bread pudding from the start. He said no one told him. We left it at that not wanting to keep him from his other customers. After we shared the coco ono & tongue depresser we advised him that we had not received the spitsonia and 1 tea. We asked him to cancel it and take it off our bill. He apologized and asked if it was 1 bill or split. We said 1 bill. He repeated 1 bill but came back with 2 bills. I then asked to speak with the manager. I explained to the manager everything that happened. He apologized and offered us all a piece of cake to take home. We were not looking for a freebie, but very much appreciated, but rather someone to train Dante better.
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