Had reservations for 19:30 on a Wednesday evening. Arrived at 19:30. It was 5 minutes before we were acknowledged. Ten minutes later I questioned our 19:30 reservations which they confirmed. At 20:00 hours we had not been seated and there was no end in sight. We therefore left and had a very nice meal at Grazie's in the next block south on Yonge. We will never know if the food is as good as they say. We do know that as many others have said, the service is poor. I have never been to a restaurant having made reservations and not being close to being seated 30 minutes after said reservations. Good luck!