After attending a friend's birthday party on a Friday night at Black Betty, I was excited to give the restaurant a try during daylight hours. It's a cool venue with an edgy pinup girl theme. I made a lunch reservation for a friend & I, and she told me the food at the restaurant was excellent. I was so excited to eat here, it's a shame it turned out to be one of the worst restaurant experiences I have ever had. Things started out fine: we were seated and greeted by our server, who took our order in a timely manner... and then disappeared never to be seen again. After 25 minutes we needed water refills and were curious where our food was, so I stopped another server walking by and asked if she could check on it. She came back and said it was coming out "right away". It didn't. After 15 more minutes I stopped a third server and asked if she could check because at this point both my friend and I wanted to walk out, but we were so upset we wanted to let the staff know how deadly incompetent they are before we left. 5 minutes later a manager came to the table with our order... which we had to ask her put immediately into to-go boxes as waiting for our meal took our ENTIRE LUNCH BREAK. My friend and I had just spent the past 50 minutes sitting in Black Betty with empty glasses waiting for food. What even is that? How does that happen? Was our waitress kidnapped mid-shift??? Our food was comp'd but after more than an hour of waiting for it that was hardly any consolation. I took my burger back to my office and bit into it at 1:30 pm only to find the bun untoasted and the burger itself unimpressive. My friend immediately texted me to say hers was RAW. What the hell, Black Betty? How can you have "Burger" in your restaurant name and do this so poorly?! Needless to say, I'm never coming back here and you should skip it as well. There's a McDonald's on Stephen Avenue that will give you a better tasting burger (cooked through!) and within minutes.