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  • The worst customer service I have EVER received. After driving 20 minutes to give them my business, use their loyalty program, and take advantage of an ongoing sale, I walked into the store and there was an ongoing power outage. I asked the employee working if it was possible to make a cash purchase and was told no. I asked if I could come back to take advantage of if the ongoing sale at a later date and was told no. I asked well what's the point of coming to your store then and he informed me that there was no point and that I should go somewhere else, so I will always be going somewhere else. After my request, he did call a manager, who was very polite and attempted to rectify the situation. Therefore, I will never again be shopping at The Vitamin Shoppe and recommend no one to at least shop at this location, as the customer service by the employees working in the store is absolute garbage.
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