I was recommended this hair salon by the Aveda Institute. I specifically made it clear that I wanted gray hair. The teacher at the institute referred me to one of their coworkers, Jason, who works at both the institute and this salon. I made an appointment with Jason, after talking with him about achieving gray hair. He said he graduated top of his class, has been doing hair for 2-3 and etc. Long story short and $200 in, I left with my hair toned blue/green with dimensions of purple. At this point I was frantic at the color of my hair, I quickly got up from the chair and left with my hair as is. I got a refund and they offered to fix my hair for free. Never again will I go to this salon that the Aveda Institute itself recommended. Their customer service was horrible and towards the end Jason was very rude and had an unprofessional attitude.