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| - I have mixed feelings of love/hate when thinking about how to describe this business ... I feel that this business has a lot of potential, but if some suggestions/changes are not implemented this business may not make it through the summer months ...
I called in an order today and the fellow that took my call was nice and my order was promptly ready for me upon arrival .... No mistakes on the order.
The food looked good appearance wise, and it was both quite delicious and tasty! Of course I love supporting local businesses, since I too own a local small business; especially a business that has a solid product.
The ingredients were fresh, and the food was healthy/quality, BUT the portion size for the excessive cost is absolutely unreasonable/horrible. Let me explain: I ordered the beef chorizo coconut wrap, and it came with a small cup of chilled beet soup and with tax/tip (yes, I even tip on takeout) it came to a little over $20, which is outrageous for the small portion size that can be seen in my pictures.
It is VERY important to offer a quality product @ a fair price, and to be honest I almost felt slightly swindled when I saw how small the wrap was, and I mean the soup container was only half full ... So a tiny wrap, a few greens, and a small cup of soup for $20?? Seriously?!?!?!? :(
I could understand the price point if lets say this place was located in Vegas inside of a high end casino like the Wynn or Cosmo, but when you are located on the border of Chandler/Tempe/Phoenix .... Your prices need to be waaaay more reasonable if you want to remain in business and develop a loyal following of regulars ... Because if I spend $20 i need more food, and I want to feel full when I'm through eating a meal that costs this much.
I love the food, but I dislike whoever determined this businesses price points because they are way out of line ... My meal realistically should have been priced around $9.99 for a wrap with greens, and there should be a larger portion of soup included @ that price point, especially if it's your signature soup and you make it in large quantities (no need to skimp on things like this). No one on their right mind is going to come here consistently and spend $20 on wraps - it's ludicrous!!
My suggestion to the owner: if you want to earn my business as a regular (along with the rest of the local community) drop the price point to 9.99 for meals like I ordered, and I can guarantee you that you will get the support you need to flourish. The restaurant biz in AZ is rough; it's a challenging market place and many do not survive with so much competition, so do the smart/right thing and you will be rewarded ten fold. I am the kind of local regular that would come to your establishment multiple times a week if the price point is right ...
If you don't drop the prices to make your food more affordable, then you will never make it. And, I would really hate to see such a cute place with awesome quality healthy food and such potential go out of business for not listening to your customer/client base, because I noticed that a substantial amount of yelpers came to the same conclusion: great food, but too expensive to eat at regularly...
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