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  • Worst customer service experience I have ever experienced. I went in last minute. Waited about 40 minutes, no problem. I met with Billy. Never have a met a person who works with the public be this rude and condescending. I wanted partial highlights and he felt I should have colour and highlights, I asked if I could just do the highlights. He said " think abut it, you need colour and highlights". At which point he told me he did not feel comfortable working with me and turned me away. I understand i went in late minute and the receptionists were quite nice and accommodating. But the tone this man had, his inability to work with me or even have a discussion was atrocious customer service . This is not a place I would step foot in again based on principal. I will not pay 100$+ to be disrespected like this.
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