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  • I try to avoid this Chipotle location at all costs, but being the only Chipotle downtown, sometimes a strong Chipotle craving will come over me that forces me to stop in here, which I leave with regret every single time. I rarely have good experiences here. Compared to other Chipotle locations in Pittsburgh, this one is really stingy on the ingredients. The service is usually quite slow here too. Other locations seem to have the method down to a science but this one seems to always be training new employees or something to that effect. Since this is the only Chipotle in town, the lunch rush is insane; the line usually wraps around the entire store and extends back to their back door! Having a rather small dining room doesn't help accommodate the lunch rush either. Ok - here are the real reasons why I cannot bring myself to come here. The chicken has been raw on one occasion. I mean, completely raw. Granted, we got a refund for our meals but raw chicken is unacceptable. On top of serving us raw chicken, when we notified the workers of our raw chicken, they did not replace the chicken they were serving but rather, continued to serve that batch of chicken to other diners. Not good. On another occasion, my burrito bowl was so incredibly over salted that it was inedible. I couldn't tell if it was the rice, the beans or what component that was over salted but like I said, it was like eating straight salt. There are other locations that do it way better. Avoid this one if you can.
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