I won't say much about how many times I had to repeat my order. I can understand why that might happen.
What is absolutely unacceptable to me is the horrific lack of customer service by the guy at the drive thru. I've gone here a few times when he was working the window, and every single time he acts like a total (a) hole. Tonight was the worst. I truly have never come across someone so openly angry about doing his job. I felt extremely uncomfortable bothering him by being a customer.
If the owner of this store reads these reviews, please look at who was working the drive thru at 10pm tonight. Someone needs to retrain him in appropriate and acceptable customer service, because I promise my family will never visit this location again if he does that to us one more time.